HOW TO DOWNLOAD A PRODUCT?

To download a product you need to buy it. Free products are available upon registration on the website (via the ‘Download’ button).
We offer 2 ways of purchasing a product:
  • 1. Without registration. BUY IN 2 CLICKS
    To buy a product you just need to fill in a simple form with only e-mail address on www.cgspuntnik.com. After payment, you will be forwarded back to the page with the download link. We will also send you an email (to the address specified when placing your order) containing your order confirmation and the download link. This method allows purchasing of only one product at a time. Please note that with this way of buying a product the download link will be active for one calendar month only. Once this period expires, you will be able to restore your purchase by contacting our support services.
  • 2. Standard. ADD TO CART.
    You need to put products to your cart and place your order by clicking the ‘Checkout’ button in your cart. Presently, only registered users can make orders this way. After payment, you will be forwarded back to the page with the download link. A transaction record will appear in the Purchases tab of your Personal Area. Your purchases will be stored in the Downloads tab for an unlimited time and will be available for direct download.

HOW TO PAY FOR PURCHASES?

At the moment, all orders are processed through PayPal. You can pay for your purchases by Visa and Mastercard credit and debit cards. You do not need to be registered with PayPal to make your purchases. Soon the number of operators will be increased.

WHAT HAPPENS AFTER THE ORDER IS PAID FOR?

After payment, PayPal will forward you back to www.cgsputnik.com, where a page with the download links will appear. You will find your order with order placement date in the Purchases tab of your Personal Area. If the payment is successful, you will be able to use the ‘Download’ button. Besides, an email containing download links for your purchased products will be sent to you. All your purchases will also be available for download in the Downloads tab of your Personal Area.

HOW TO UPLOAD YOUR OWN PRODUCTS?

To upload your products to the website use the Upload function of your personal account.

WHAT TO DO IF THE ARCHIVE FILE DOES NOT OPEN?

If a downloaded archive file in the Purchase tab does not open (broken or damaged), please write us on support@cgsputnik.com and we will send you a manually created archive file in no time.

WHAT TO DO IF I CANNOT FIND WHERE AND HOW TO DOWNLOAD MY PURCHASE?

Please write us on support@cgsputnik.com and we will send you a manually created archive file in no time.
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